Privacy policy
Privacy Policy
Last updated: May 9, 2026
Arvesa operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Arvesa is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details including your name, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, payment confirmation details, and transaction information.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including the items you view, add to cart, purchase, return, exchange, or cancel.
- Communications with us including customer support inquiries and related correspondence.
- Device information including browser information, IP address, network connection details, and device identifiers.
- Usage information regarding how and when you access and interact with the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, place an order, contact us, or otherwise interact with the Services.
- Automatically through cookies, pixels, and similar technologies when you use our Services.
- From service providers who process information on our behalf.
- From business partners or third parties that support our operations.
How We Use Your Personal Information
Depending on your interaction with the Services, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your information to process payments, fulfill orders, provide shipping and returns, maintain your account, personalize your shopping experience, and improve our Services.
Marketing and Advertising
We may send promotional communications by email or show advertisements related to products or services that may interest you based on your interactions with the Services.
Security and Fraud Prevention
We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity and to maintain the security of our Services.
Communicating with You
We use your information to respond to inquiries, provide customer support, and send service-related notifications.
Legal Reasons
We may use personal information to comply with legal obligations, enforce our policies, resolve disputes, or respond to lawful requests from authorities.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- With Shopify and third-party vendors who provide services such as payment processing, fulfillment, shipping, analytics, cloud storage, and customer support.
- With marketing and advertising partners to provide promotional services and personalized advertising.
- When you direct us to share information with third parties, such as shipping providers or social media integrations.
- With affiliates or within our corporate group.
- In connection with legal obligations, enforcement of policies, or business transactions such as mergers or acquisitions.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information in order to provide and improve the Services.
Information you submit to the Services may be transmitted to and shared with Shopify and third parties located outside your country of residence.
To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If you believe that a child has provided us with personal information, please contact us so that we can delete the information.
Security and Retention of Your Information
We use reasonable safeguards designed to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
- Right to access personal information
- Right to delete personal information
- Right to correct inaccurate personal information
- Right to data portability
- Right to opt out of targeted advertising or certain data sharing activities
You may exercise these rights by contacting us using the details below.
You may also opt out of promotional emails at any time using the unsubscribe link included in our emails.
International Transfers
Your personal information may be transferred to, stored, and processed in countries outside your country of residence.
Where required by law, we rely on legally recognized transfer mechanisms for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Arvesa
Email: admin@arvesa.shop